Privacy Policy

Last updated: December 31, 2025

This Privacy Policy explains how Knoxville Home Group of MG Rise Realty (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website (the “Site”).

By using this Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect:

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at tnknoxhomegroup@gmail.com
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy policy, please read our privacy policy at https://knoxhomegrouptn-my-site.editor.wix.com/html/editor/web/renderer/edit/cb79c39b-bb14-4924-9333-cf597b827481?metaSiteId=46baddcb-556c-4d8e-8cd6-46ca335a2122 : or contact our website at tnknoxhomegroup@gmail.com

7. We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Any details submitted through contact forms, messages, or email sign-ups

8. Information collected automatically may include:

IP address
Browser type and device
Pages visited and time spent on the Site
Cookies and similar technologies

9. We may use Wix tools or other analytics services to understand how visitors use our Site.

10. Email Sign-Ups & Marketing Emails

When you sign up to receive emails from us, we collect your email address (and sometimes your name).

11. We may use email sign-ups to:

Send real estate updates, listings, tips, or newsletters
Share announcements, promotions, or events
Follow up after you contact us

12. You will always have a choice:

Every marketing email includes an Unsubscribe link
You may also email us any time to request removal: tnknoxhomegroup@gmail.com

13. We only send emails to people who:

Signed up voluntarily, OR
Requested information from us

14. We do not sell, rent, or trade your email address.

15. How We Use Your Information

We use the information we collect to:

Respond to inquiries and communicate with you
Provide real estate information and services
Send newsletters or marketing (with the ability to opt out)
Improve our website and user experience
Help prevent spam, fraud, or misuse

16. We do not sell your personal information.

17. Cookies

Our Site uses cookies to improve functionality and analyze traffic.

You can disable cookies in your browser, but some features may not work as intended.

18. Sharing Your Information

We may share information with trusted third-party service providers that help us operate our business, such as:

Wix (website hosting and email tools)
Email marketing services
Analytics tools

19. They may only use your information to perform services on our behalf.

We may also share information if required by law.

20. Data Security

We take reasonable steps to protect your information, but no internet transmission or storage method is 100% secure. Data will not be sold or shared with third parties for marketing or promotional purposes."

21. Your Rights

Depending on where you live, you may be able to:

Access your personal information
Request corrections or deletion
Opt out of marketing emails at any time

22. Contact us using the details below to make a request.

23. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

24. Links to Other Websites

Our Site may contain links to other websites. We are not responsible for their privacy practices.

25. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted here with a revised date.

Contact Us

If you have questions about this Privacy Policy, please see our privacy policy https://www.knoxvillehomegroup.com/privacy-policy , or contact: Knoxville Home Group of MG Rise Realty at tnknoxhomegroup@gmail.com